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CME Group jobs

Tech Operations Engineer

$66,541.6 - 111,097.6
CME Group
South Wacker Drive 30, Chicago
$66,541.6 - 111,097.6
Company Size icon
Company Size
1k-5k
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Basic understanding of Linux systems - Experience with incident and issue management processes - Proven ability to manage multiple tasks and prioritize in high-pressure situations - Established communication skills with internal and external stakeholders in various settings - Familiarity with cloud platforms

Responsibilities

- Oversee all customer-facing environments within the Clearing & Trading units, including Production, Certification, New Release, and Disaster Recovery - Address and resolve system and application issues in designated environments - Promptly escalate concerns according to departmental guidelines to the appropriate support levels - Provide accurate incident reports to management - Learn and implement triage and escalation protocols along with recovery procedures specific to each application and business area - Utilize monitoring tools and company systems to maintain system stability and ensure incidents are promptly acknowledged - Gain knowledge of application workflows and their overall functionality - Identify and implement improvements to processes for greater efficiency - Document incident timelines for reporting and post-event analysis

Description


At CME Group, we are the leading derivatives marketplace, enabling you to make a global impact on markets and industries. We deeply value our employees by offering a competitive total rewards package that acknowledges their contributions, including an hourly pay range between $32.06 and $53.41 based on multiple factors. Additionally, we provide annual target bonuses and equity ownership opportunities. Our comprehensive benefits include extensive health coverage, a 401(k) plan alongside an active pension plan, education reimbursement, paid time off, and mental health support. Working here, you will join a diverse team of problem solvers and innovators committed to shaping the future while ensuring all voices are respected. We are an equal-opportunity employer dedicated to fostering a diverse and inclusive workplace.
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