Application System Analyst Lead - Cadence/Prelude

- Lead and coordinate efforts within the designated focus area, ensuring consistency across related Information Services teams - Oversee application support activities, including Incident, Problem, Request, and Change Management - Serve as primary representative during implementation phases: build, configuration, testing, go-live support, and optimization - Act as an escalation point for support and optimization in the focus area - Inspire the team to deliver high-quality outcomes to end users and stakeholders - Ensure team members follow quality standards - Apply expert knowledge of applications to achieve customer goals and set standards - Influence operational and clinical project outcomes - Coach team members in problem-solving through experimentation, both successes, and failures - Encourage innovative problem-solving approaches beyond standard practices - Document and analyze clinical/business operations, processes, workflows, and dependencies - Prepare organized project status reports for stakeholders - Collaborate with team members to gather information for accurate reporting - Appropriately escalate issues through the chain of command - Conduct process and requirement analysis with documentation and stakeholder involvement - Build relationships with client administrators based on trust and seek new opportunities for the Portfolio team - Identify and address potential conflicts or roadblocks with leadership - Distribute workload to meet customer expectations and mentor Analysts - Facilitate the cross-training of team members - Stay informed on Epic developments, such as release notes and User Forum updates - Analyze complex designs and configurations independently and assist others in learning - Work with application and compliance teams to design effective systems processes - Act as a liaison with end-users to understand business needs and communicate them - Manage communication between application teams and facilitate collaborative sessions - Craft clear internal and external communications to articulate project strategies - Coach team members in positive manners to enhance self-awareness - Produce high-quality designs and deliverables for executive leadership - Manage sensitive projects throughout their lifecycle - Collaboratively assign tasks while providing guidance to junior team members - Maintain updated documentation and stay acquainted with latest features to enhance operational efficiency - Travel may be required for job duties, and additional hours may be needed during critical situations - Plan projects and tasks proactively across various applications - Perform additional assigned duties as necessary