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Support Réseau Sept-Iles
35,000 - 65,000 USD
CGI
Iberville Avenue 495, Sept Îles
35,000 - 65,000 USD
Requirements
Must:
To be considered for this role, you must have the following skills and experience:
- CCNA certification
- Experience with Cisco routers and Cisco switches
- Network engineering expertise
- Bilingual proficiency (French and English)
- On-site availability in Sept-Iles
The ability to communicate in English, both orally and in writing, is essential as the person in this role will regularly collaborate with colleagues and partners in the United States. Bilingualism (French and English) is required for this position due to the nature of the role, which involves interactions with both national and international clients.
Responsibilities
As a network and telecommunications superintendent, I will assist you in performing the following tasks:
- Provide network assistance primarily through troubleshooting network-related issues, including resolution of outages/incidents and advanced service requests.
- Participate in recovery calls with various teams to resolve high-priority incidents as per the Service Level Agreement (SLA).
- Monitor the network, administer remotely, configure, troubleshoot, install, deploy, implement and support IP addresses, routing table entries, network filters, and any other applicable operational configuration settings for all managed network devices.
- Provide solutions to design flaws and suggest service improvement ideas.
- Ensure successful implementation of necessary changes for network performance optimization, new requirements, etc.
- Maintain excellent communication and coordination during major network incident management.
- Document network services appropriately, including design criteria and standards, topology documentation.
- Document incidents, service requests, and change requests according to standard procedures.
- Adequately manage incidents reported by level 2 NOC engineers and other teams.
- Engage with TAC centers of equipment vendors and WAN service providers.
- Provide 24/7 support.
Description
At CGI, we are committed to creating a workplace where ownership, teamwork, respect, and a sense of belonging thrive. Here, you will unleash your full potential as we work together to turn our dreams into reality - we refer to ourselves as CGI partners rather than employees. Our collective success allows us to benefit from the results and actively contribute to the direction and strategy of our company.
Your work will create value as you develop innovative solutions and build lasting relationships with colleagues and clients, while having access to global capabilities that will bring your ideas to life, seize new opportunities, and leverage cutting-edge sectoral and technological expertise.
Join us at CGI, one of the world’s largest IT and management consulting firms, and evolve your career with us. We are dedicated to your health and well-being, allowing you to seize opportunities to enhance your skills and expand your horizons.
Here at CGI, we embrace the richness diversity brings to us. We strive to create a culture where everyone belongs, working with our clients to create more inclusive communities. As an equal opportunity employer, we aim to empower all our members to succeed and thrive. If you require specific assistance during the recruitment and onboarding process, please let us know, and we will be happy to help.
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You can find Support Engineer salaries in the United States here.
How many Support Engineer jobs are in the United States?
Currently, there are 2212 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for Support Engineers?
The US is one of the best countries to work as a Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Support Engineer jobs in the United States?
Capgemini, Accenture, SciTec, Medical Mutual of Ohio, Vorto Operations LLC, Booz Allen, LGS, une Société IBM / an IBM Company among others, are currently hiring for Support roles in the United States.
The company with most openings is Leidos as they are hiring for 447 different Support Engineer jobs in the United States. They are probably quite committed to find good Support Engineers.
The company with most openings is Leidos as they are hiring for 447 different Support Engineer jobs in the United States. They are probably quite committed to find good Support Engineers.