3690 IT & Software Developer jobs in the US
Requirements
Must:
- A minimum of 2 years of relevant experience in help desk or IT support positions.
- A Bachelor’s degree in Information Technology, Computer Science, or a comparable field.
- Strong analytical and problem-solving abilities.
- Exceptional communication and interpersonal skills.
- Proficiency with help desk software and ticketing systems.
- Capacity to work independently as well as collaboratively within a team.
- Solid organizational skills with attention to detail.
- Familiarity with Salesforce-based applications is advantageous (preferred).
Responsibilities
- Provide initial support to users, addressing inquiries and resolving issues associated with the new Salesforce-based application.
- Log and monitor support requests, ensuring all problems are documented and resolved promptly.
- Escalate complex issues to higher-tier support or specialized teams as needed.
- Maintain comprehensive records of support requests and their resolutions.
- Effectively communicate with users to comprehend their concerns and deliver clear and concise solutions.
- Assist in training users on the new application and offer guidance on best practices.
- Monitor application performance and report any recurring issues or patterns.
- Collaborate closely with the Help Desk Lead and team members to ensure high levels of user satisfaction and support quality.
Description
We are CAI, a global technology services organization with over 8,500 associates around the globe and an annual revenue exceeding $1 billion. With more than 40 years of outstanding service in merging talent and technology, we strive to make a positive impact for our clients, colleagues, and communities. As a privately owned company, we prioritize doing what is right and delivering tailor-made solutions that yield long-lasting results in both public and commercial sectors. We are proud advocates for neurodiversity within the workplace. This position for a Help Desk Analyst is a full-time, onsite contract opportunity. Candidates should reside within a commutable distance to Trenton, NJ. The pay range for this position is $28 - $38 per hour (USD), and may vary based on factors such as location, experience, and education. Our benefits package includes medical, dental, and vision insurance, along with access to a 401k retirement plan. Employees in this role may also qualify for paid sick leave as mandated by applicable laws.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 3690 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Allied Technical Solutions, KUBRA, D3 Security Management Systems, GINGER Telecom, Steinbach Credit Union, Transport-Bourassa, Gatestone & Co. Inc among others, are currently hiring for Support roles in the United States.
The company with most openings is Lockheed Martin Corporation as they are hiring for 348 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Lockheed Martin Corporation as they are hiring for 348 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.