542 IT & Software Developer jobs in the US
Technical Support Specialist, Service Desk
$27,040 - 27,040
Business Staffing Solution
Ponce de Leon Avenue 377, San Juan
$27,040 - 27,040
Requirements
Must:
- Proven experience in a help desk or technical support role is preferred.
- Strong skills in software troubleshooting and desktop support are essential.
- Experience with remote support tools (TeamViewer, AnyDesk, Remote Desktop, etc.).
- Familiarity with computer networking principles and practices.
- Experience working with Windows operating systems.
- Degree in Computer Science, Engineering, or a relevant field.
- Exceptional communication skills, both verbal and written, to effectively assist users.
- Ability to work independently and collaboratively in a dynamic environment.
- Bilingual proficiency in Spanish and English (spoken and written).
Responsibilities
- Provide first-level support for software troubleshooting, addressing user inquiries and promptly resolving issues.
- Manage user accounts, passwords, and permissions through Active Directory.
- Utilize remote access tools to diagnose and resolve technical incidents.
- Assist users with desktop support, including installation and configuration.
- Manage help desk tickets using Service Now to track and ensure timely issue resolution.
- Communicate effectively with users to comprehend their technical problems and offer clear instructions for solutions.
- Collaborate with IT team members to escalate complex issues as needed.
- Maintain documentation of support processes and solutions for future reference.
Description
We are looking for a dedicated and knowledgeable Service Desk Technical Support professional to join our IT support team in a hybrid work environment. We value exceptional technical support, ensuring that our users IT needs are met efficiently and effectively. This is a full-time position with expected working hours of 40 per week, offering a competitive pay starting from $13.00 per hour. Our team is committed to professionalism and collaboration, and we celebrate a culture of learning and development.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 542 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
bunny.net, Murmuration, Hard Rock Digital, Giesecke+Devrient, Thales, D3 Security Management Systems, Diploma Healthcare Group among others, are currently hiring for Support roles in the United States.
The company with most openings is Leidos as they are hiring for 92 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Leidos as they are hiring for 92 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.