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IT Support Technician
$41,600 - 49,920
Brooksource
Us Highway 301 1022, Jacksonville
$41,600 - 49,920
Requirements
Must:
Requirements:
- Experience troubleshooting tier 1 and tier 2 issues
- Ability to work behind a computer or go deskside
- Strong communication skills
- Ability to demonstrate understanding of SQL queries
- 2 years of SQL experience
- Ability to commute to Jacksonville, FL 32256
- Ability to relocate to Jacksonville, FL 32256
Responsibilities
- Providing first level technical support to the Distribution & Supply Chain team
- Acting as a first-responder to triage systems, hardware, or software issues
- Responding to and troubleshooting issues from 400+ end users which will be received by phone, email, or person-to-person requests (98% of end users will be onsite and I will be traveling to their workstation to assess issues)
- Utilizing basic understanding of SQL queries to troubleshoot system issues
- Utilizing and adding to the team's technical support knowledge base
- Ability to create SQL queries
- Proven ability to investigate and analyze problems using diagnostic tools
- Ability to document problems and work with customers
Description
Our company is looking for an IT Support Technician to join our team at our Jacksonville, FL location for a 12-month rolling contract. As the Technical Support Specialist, you will have the opportunity to work with a Fortune 50 company and become an integral team member providing first level support to the Distribution & Supply Chain system team for worldwide pharmaceutical distribution. All work is to be done on-site following Distribution IT change control as well as warehouse management processes and procedures. This position requires a full-time commitment with an expected 40-hour workweek and offers competitive pay and benefits including 401(k) matching, health insurance, paid time off, and more. If you have the required experience and skills and are eager to join a dynamic team, we encourage you to apply for this exciting opportunity.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 885 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Sperasoft, Bain Magique, Archon Systems Inc, Journey Freight International inc, Puter Technologies Inc., Ontario One Call, HAPLY Robotics Inc. among others, are currently hiring for Support roles in the United States.
The company with most openings is Leidos as they are hiring for 88 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Leidos as they are hiring for 88 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.