583 IT & Software Developer jobs in the US
Requirements
Must:
- 2-5+ years of practical IT experience, with 2-3 years in a Managed Services Provider (MSP) setting
- Extensive knowledge of Microsoft ecosystems: Windows Server, Microsoft 365, Azure
- Proficient in firewalls, switches, and networking principles (TCP/IP, VLANs, VPNs)
- Experience in virtualization technologies, specifically Hyper-V and/or VMware
- Familiarity with Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) tools like ConnectWise and Datto
- Reliable means of transportation for local client visits
- Excellent communication abilities and professional demeanor when interacting with clients
- Capability to juggle multiple tasks in a fast-paced, evolving MSP environment
- Relevant certifications (e.g., Microsoft, CompTIA, Cisco, VMware) are advantageous but not mandatory
- Knowledge of VoIP systems or modern cloud-first infrastructure is a bonus
Responsibilities
- Serve as Tier 1, 2, or 3 technical support for escalated and complex issues, based on skill level
- Design and implement infrastructure and cloud solutions for small to mid-sized businesses
- Maintain and support environments including Windows Server, Microsoft 365, Azure, Active Directory, virtualization (Hyper-V/VMware), firewalls, networking equipment, and backups
- Conduct on-site visits for project work, assessments, and troubleshooting
- Collaborate with account managers to align IT strategy with the business objectives of clients
- Document client environments and adhere to best practices for security and standardization
- Mentor junior team members and assist in the development of Standard Operating Procedures (SOPs)
- Participate in an on-call rotation to provide after-hours support when necessary
Description
At Broadfield Technology, we are a rapidly evolving Managed Services Provider (MSP) located in Grandview, OH, and we are on the lookout for a Lead Help Desk professional to strengthen our in-house team. This role is perfect for individuals who thrive on resolving intricate challenges and enjoy engaging directly with clients in a dynamic, high-growth setting. Our office in Grandview is the primary workplace, and the position entails local travel to client sites throughout Columbus. We offer competitive compensation based on experience, along with a comprehensive benefits package that includes 401(k), dental and health insurance.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 583 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Murmuration, Snaplii, LawDepot, Theragraph Inc., DataDis Inc, Serena and Lily, Inc, VERSA Integrated Solutions among others, are currently hiring for Support roles in the United States.
The company with most openings is Intuit as they are hiring for 96 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Intuit as they are hiring for 96 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.