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Bowhead / UIC Technical Services jobs

Computer specialist in technology solutions

$100,000 - 140,000
Dahlgren Road 17060, Dahlgren
$100,000 - 140,000
Company Size icon
Company Size
1k-5k
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- High School diploma required - A minimum of six months of general Information Technology (IT) experience in a customer service setting - Intermediate to advanced proficiency in Microsoft Office suite including Word, Excel, Outlook, and PowerPoint - Effective communication skills to interact with employees at all levels and external contacts - Strong interpersonal capabilities and sound judgment, with the ability to work independently or collaboratively in a team - Physically capable of lifting 10-15 pounds - Ability to stand, walk, twist, bend, and squat for extended periods - Must be eligible to acquire and maintain a Secret level security clearance - U.S. Citizenship is required for Secret clearance at this location

Technologies

Excel

Responsibilities

- Provide on-site customer support and technical assistance at the V Department Service Center - Manage data transfers from external hard drives and removable media as requested by clients - Collaborate with other IT staff to assist with their job functions when needed - Attend and engage in IT workshops, conferences, and organizations focused on IT topics for idea exchange and networking - Participate in continuing education workshops and webinars to enhance skills - Execute job duties with a high level of professionalism and courtesy while delivering excellent customer service - Offer scheduled after-hours on-call support to clients

Description


At Bowhead, we have an opening for a Computer/Desktop Support Specialist located in Dahlgren, VA. We are committed to delivering exceptional on-site customer support to our users at the V Department Service Center. Our team values professional development through workshops and conferences, and we provide a collaborative work environment. We are looking for individuals who are not only technically skilled but also possess excellent interpersonal capabilities, as we strive to create a supportive and engaging atmosphere for our employees.
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