Senior Epic Analyst (Cadence/Referrals)

- I collaborate with the manager to set priorities for daily tasks (tickets and projects), allocate staff, and make necessary adjustments. - I contribute as a subject matter expert for our core applications. - I guide analysts through the processes of design, configuration, testing, implementation, and ongoing maintenance. - I serve as an escalation point for resolving intricate issues. - I leverage my Epic expertise and consultative abilities to identify viable business solutions. - I analyze technology and operations, recommending new features, vendors, or integrations. - I research vendor functionalities, assess integration requirements, and suggest customizations as needed. - I lead multi-month projects from their inception to successful implementation. - I perform advanced configurations and customizations on systems. - I implement modifications such as security classes and moderately complex logic or new templates. - I ensure that downstream impacts, including billing, admissions, and provider access, are adequately addressed. - I conduct unit, integrated, and specialty testing. - I manage integrations and upgrades that are eligible for Epic. - I coordinate testing efforts for multi-application projects. - I partner with IT and vendors for non-Epic integrations. - I oversee upgrade initiatives, assign release note reviews, communicate milestones, and escalate issues when necessary. - I lead team meetings, maintaining communication across teams and providing updates to leadership. - I represent the team during internal and external meetings. - I review schedules, identify performance issues, and ensure coverage. - I support onboarding, training, and mentorship of team members. - I audit work for quality and provide performance feedback. - I develop or contribute to both online and in-person training materials. - I assist with process improvements, escalate resource requirements, and support implementation efforts. - I may also present at national Epic forums and participate in training or conferences for certification.