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Boston Children's Hospital jobs

Epic Analyst - Cadence/Referrals

$70,000 - 110,000
Boston Children's Hospital
Longwood Avenue 300, Boston
$70,000 - 110,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
### - Education: - A Bachelor’s degree; OR - An Associate’s degree with 2 years of relevant experience; OR - A high school diploma/GED with 4 years of related experience. - Experience: - At least 1 year of experience supporting Epic Cadence and/or Referrals in an operational or IT role, including template management or basic build tasks. - Certification: - Epic certification in Cadence and/or Referrals (or the ability to obtain within the designated timeframe). ###

Technologies

Responsibilities

- I will support operational areas with a foundational understanding of the Epic Cadence and/or Referrals applications. - I will assist in resolving routine issues and escalate complex problems to senior team members as necessary. - I will outline basic requirements for system builds and identify considerations necessary to complete tasks. - I will participate in triage by reviewing incoming requests and performing first-level analysis. - I will recognize when requests should transition into project-based work. - I will carry out basic configuration tasks following departmental guidelines, including updates to rules, visit types, and templates. - I will document key decisions, update business rules, and help create user documentation. - I will conduct unit testing on assigned build tasks and collaborate with team members on quality assurance efforts. - I will support integrations that impact the Epic application and research relevant system functionalities. - I will participate in system upgrades by reviewing release notes and aiding in the creation and execution of test scripts. - I will maintain open and consistent communication with end users regarding application issues and updates. - I will gather feedback from super-users and assist in delivering training as needed. ###

Description


As an Epic Analyst I, I serve as a valued member of our team, providing support for the Epic Cadence and/or Referrals application. My role requires a solid understanding of operational workflows and their interactions with Epic systems. I assist with fundamental configuration tasks, troubleshoot issues, perform ticket analysis, and engage in ongoing system maintenance under the guidance of senior analysts. In this position, I can expect a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan assistance, generous time off, a 403(b) Retirement Savings plan, Pension, tuition reimbursement, certification reimbursement, discounts on cell phone plans, and reduced rates on public transportation passes.
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