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Help Desk Technician
$53,000 - 108,000
Booz Allen
Ellipse Road Northwest, Washington + Remote
$53,000 - 108,000
Requirements
Must:
- I have experience providing technical assistance to customers through phone or email.
- I am skilled in troubleshooting, diagnosing, and resolving technical hardware or software issues while ensuring a swift resolution and excellent customer service.
- I hold a TS/SCI clearance with a polygraph.
- I possess a Bachelor's degree along with 8 or more years of experience in IT, or I have a Master's degree with at least 6 years of IT experience.
- I have obtained Security+ Certification.
Responsibilities
- I will deliver comprehensive support and spearhead problem-solving and implementation initiatives for specific technology products or applications.
- I utilize my advanced skills and extensive technical knowledge to create innovative solutions for intricate problems.
- I am capable of working independently and can mentor or supervise team members as necessary.
Description
As a company, we celebrate your contributions and provide numerous opportunities and choices that promote your overall well-being. Our benefits include health, life, and disability insurance, alongside retirement benefits, paid leave, professional development opportunities, tuition assistance, work-life programs, and dependent care support. Our recognition awards program highlights employees for outstanding performance and adherence to our core values. Full-time and part-time employees who regularly work at least 20 hours per week are eligible for participation in our benefit programs, although individuals who do not meet this threshold may only access select offerings, excluding health benefits. At Booz Allen, compensation is influenced by various factors, including location, a candidate's education, skills, competencies, and experience, as well as organizational needs and contract-specific considerations. The anticipated salary range for this position is between $53,000.00 and $108,000.00 annually. This estimate reflects the standard compensation range and forms just one part of our comprehensive compensation package. This job posting will close within 90 days from the posting date. As part of the application process, I will require candidates to be on camera during interviews and assessments to confirm their identity and minimize fraud risk. Our people-first culture emphasizes both flexibility and collaboration, whether in person or remotely. For remote or hybrid roles, candidates will occasionally work at Booz Allen or client site facilities. If the position is designated as onsite, collaboration with colleagues and clients in person will be necessary. Booz Allen is committed to non-discrimination; we will consider all qualified applicants for employment without regard to disability, veteran status, or any other protected status as defined by applicable laws.
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The company with most openings is Leidos as they are hiring for 88 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Leidos as they are hiring for 88 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.