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Network Support Specialist
$70,000 - 90,000
Binghamton University, State University of New York
West Drive 391, Binghamton
$70,000 - 90,000
Requirements
Must:
- An Associate's Degree (or higher).
- At least one year of experience in an Information Technology position.
- A minimum of one year of practical experience with enterprise networking equipment.
- A solid understanding of network principles, along with the capacity to implement related technologies (switching, VLANs, spanning tree).
- Knowledge of Ethernet wiring standards and experience in repairing Ethernet data connections.
- Ability to collaborate effectively as part of a team.
- Strong customer service skills with at least one year of experience in a customer service role.
- Availability for occasional after-hours support (post 5 p.m.) and early morning maintenance (before 8 a.m.).
- Capability to bend, lift, and transport at least 30 pounds, and to work comfortably in compact spaces.
- A valid Driver's License to operate a vehicle in New York State.
Preferred:
- Experience with fiber optic-based network connections.
- Experience with iOS-based Cisco network hardware.
- Familiarity with Wi-Fi technologies.
Responsibilities
As a Network Support Technician, my primary focus is to provide assistance for the Binghamton University data network. My tasks include:
- Assisting with the configuration, installation, cabling, and documentation of network hardware.
- Aiding in the installation, documentation, and maintenance of network IDF UPS battery backup devices.
- Troubleshooting and repairing networking hardware and Ethernet connections.
- Providing network support to the campus community (faculty, staff, and students).
- Responding to network outages and providing after-hours support, including on-call shifts.
- Making recommendations on specifications for network hardware and network design.
- Assisting in maintaining procedural documentation and network configuration scripts.
- Collaborating with other staff to manage network monitoring and management systems.
- Supporting ongoing network maintenance (i.e., hardware and firmware upgrades) across the enterprise network infrastructure at Binghamton University.
- Handling RMA duties for network equipment as necessary.
Description
We offer a salary that is commensurate with qualifications and experience. At Binghamton University, we take pride in being an esteemed public R1 research institution within the State University of New York (SUNY) system, featuring more than 130 interdisciplinary educational programs alongside some of the most dynamic research in the nation. Our distinctive characteristics—shaped by our mission, exceptional academics, facilities, and community life—promote outstanding student achievement, research, and service. Working with us at Binghamton University is not just about having a job; it is about flourishing within an exciting and engaging environment. We value a collegial and inclusive culture, committed to excellence, education, innovation, and civic engagement. We encourage everyone to apply, including veterans and individuals with disabilities. Offers of employment may depend on successfully completing a pre-employment background check and verification of degrees and credentials. Binghamton University operates a tobacco-free campus and is dedicated to promoting equal opportunity without discrimination of any kind. For inquiries about Title IX and related matters, additional contact information is available. We are also committed to providing reasonable accommodations for individuals with disabilities. To apply, please submit a resume, cover letter, and contact information for three professional references through our designated platform. The review of applications will begin promptly and will continue until the position is filled.
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The company with most openings is Leidos as they are hiring for 88 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.