Integration Analyst - Cadence & Decision Trees

I will facilitate training material creation, user training, and general support for any changes in the access contact center processes. My essential functions will include providing service excellence using people, processes, and technology in project management throughout the Patient Access project life cycle. I will work on planning and executing the documentation of patient access Epic workflows and aligning them with the enterprises strategic goals. Engaging with RWJBH stakeholders, I will gather business requirements to create a patient-centric scheduling model that incorporates Epic and other systems. I will also conduct post-project reviews to identify successes and areas for improvement, manage project expectations, and effectively communicate progress reports to stakeholders. Additionally, I will be involved in the go-live deployment of patient access programs and work with the training team to develop training plans for end-users, ensuring alignment with organizational throughput goals. My role may also include adapting to other duties as needed, as this job description is subject to change. At RWJBarnabas Health, we are committed to providing a comprehensive benefits package, including paid time off, medical insurance, retirement plans, and more. We honor our role in creating healthier communities and aim to improve the health of local residents while offering educational and career opportunities throughout New Jersey.