1189 IT & Software Developer jobs in the US
Computer Support Specialist: IT Help Desk
$60,000 - 100,000
B Technology
Comal Street 310, Austin
$60,000 - 100,000
Requirements
Must:
- High school diploma or GED
- Minimum of 3 years of experience in PC maintenance
- IT I level certification in compliance with AR 25-2 required
- IAT II certification as outlined in DoD 8570.01-M and BBP 05-PR-M-0002 necessary
- Preferred: MS Desktop Support Technician certification or equivalent
- Must possess a Secret Clearance
- Strong understanding of information security principles and practices
- In-depth knowledge of applications, software, and operating systems, especially Windows 7, 10, MS Office Suite, and strong Excel skills
- Familiarity with Citrix and virtualization is a plus
- Basic understanding of Windows technology and TCP/IP networking
- Strong organizational skills and ability to prioritize tasks effectively
- Excellent verbal and written communication skills to articulate complex concepts clearly
- Critical thinking and problem-solving abilities
- Self-motivated with the capability to work independently with minimal supervision
- Proactive approach to prevent issues before they arise
Responsibilities
- Assess and troubleshoot computer support issues for users
- Provide desktop, software, and peripheral support for NIPRNET and SIPRNET customers
- Deliver priority assistance to command staff and report significant outages
- Resolve desktop complications using Remote Control and assist with IAVA remediation
- Install, configure, and repair desktops, printers, and handheld devices
- Identify network disruptions and collaborate with Tier II or III support teams
- Troubleshoot WiFi and VPN connectivity issues
- Monitor networks proactively using various tools to alert support personnel
- Document daily reports and escalate unresolved issues to the next support level
- Manage help desk calls and utilize automated incident tracking systems
- Configure and troubleshoot MS Windows based systems and all related applications
- Support users with collaborative tools during meetings and events
Description
At B Technology, LLC, we are on the lookout for a passionate and skilled Computer Support Specialist to join our talented team. Our organization is dedicated to providing reliable technology solutions and exceptional support to our clients. We offer a collaborative work environment where your expertise and ideas are valued. In this role, you will support both desktop and network services, ensuring users have the necessary resources to operate effectively. Candidates must hold a Secret Clearance and be ready to work onsite, contributing to our mission of excellence in technology.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 1189 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
GE Aerospace, D3 Security Management Systems, Combat Computers Inc., LOGO.com, Tactable, Lifax Tech Inc., Vortex Solution among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 90 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 90 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.