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Axelon Services Corporation jobs

User Experience Researcher

$74,000 - 114,000
Axelon Services Corporation
Newbury Street 320, Boston
$74,000 - 114,000
Company Size icon
Company Size
500-1k
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- 5 years of experience in UX Research within corporate or agile environments - Bachelors degree in Human Factors, HCI, or a similar field (Masters degree preferred) - Proficiency in qualitative research methodologies and UX tools (Qualtrics, UserZoom) - Strong analytical capabilities, storytelling ability, and communication skills - Experience collaborating with cross-functional teams and impacting business decisions - Proficient in Microsoft Office Suite

Technologies

UX UI Design

Responsibilities

- Lead intricate research projects aimed at enhancing digital insurance experiences - Perform qualitative and quantitative research including usability tests, surveys, interviews, and card sorting activities - Create user personas, journey maps, and actionable insights to guide business strategies - Effectively communicate research findings to stakeholders, including senior executives - Work alongside various teams to embed user insights into the product development strategy

Description


We are seeking a User Experience (UX) Researcher for a 6-month contract position, fully remote. In this role, you will independently plan and conduct research across our digital platforms to enhance user experiences for customers, agents, adjusters, call center representatives, and underwriters. You will collaborate with product, design, IT, and business teams to ensure that our solutions are centered around the user. We are committed to fostering diversity, inclusion, and cooperative work among our teams.
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