2292 IT & Software Developer jobs in the US
Service Engineer - Iris
$74,000 - 114,000
Axelon Services Corporation
Wall Street 44, Childress
$74,000 - 114,000
Requirements
Must:
- Proven experience in supporting servers or data center hardware within a customer-facing or enterprise environment
- Proficiency in handling server components such as CPU, memory, power supplies, and GPUs
- Familiarity with Linux or similar operating systems
- Strong skills in troubleshooting and problem resolution
- Ability to work independently on-site while effectively communicating with customers
- Eagerness to learn and assist with emerging technologies, including AI platforms
- Minimum of 3-5 years in technical support, field service, or data center roles
- Associates or Bachelors degree in IT or a related discipline (or equivalent professional experience)
- Certifications from Dell or other vendors are advantageous but not mandatory
- Physical ability to lift up to 50 lbs, travel to client locations, and accommodate flexible or on-call schedules
Responsibilities
- Provide on-site technical support for Dell server systems and data centers to ensure rapid issue resolution and minimize downtime
- Conduct hardware maintenance tasks such as server builds, swaps, component replacements, and firmware upgrades
- Troubleshoot system problems across hardware, firmware, and operating systems, escalating issues as needed
- Execute both reactive and preventive maintenance according to established guidelines
- Collaborate with internal teams and clients during service events for clear communication and problem resolution
- Document all actions taken and contribute to best practices and knowledge sharing
- Participate in on-call rotations and provide extended support when necessary
Description
We are a leading corporation looking for an experienced On-Site Service Engineer to support our enterprise data center and server environments, particularly focusing on next-generation AI platforms. This role offers a hands-on, customer-facing opportunity to ensure system uptime and resolve intricate hardware issues while delivering exceptional service. The position is based in Childress, TX, with a standard workweek of 8 AM to 5 PM, Monday through Friday, and may occasionally require support during different shifts and on-call responsibilities. We provide a collaborative work atmosphere where continuous learning is encouraged.
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Which companies are hiring for IT Support Engineer jobs in the United States?
Jump, Sched LLC, Airia Brands Inc, Snaplii, PosiTrace, Benchmark Electronics, Inc, DataAnnotation among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 87 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 87 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.