1904 IT & Software Developer jobs in the US

Avo Photonics jobs

Desktop Support Technician - IT Helpdesk

$63,000 - 103,000
Avo Photonics
Virginia Drive 548, Fort Washington
$63,000 - 103,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Associates degree in Information Technology - Minimum of 3 years of experience in end-user support - Strong proficiency in troubleshooting Windows desktop and laptop systems - Familiarity with networking fundamentals including TCP/IP, DHCP, and DNS - Basic understanding of Office 365, Active Directory (AD), and remote assistance tools - Capacity to prioritize tasks and work autonomously

Technologies

Active Directory
Office 365
TCP/IP

Responsibilities

- Set up, configure, and deploy workstations, laptops, and related peripherals for new hires and production areas - Install and sustain security software across all networked workstations; utilize monitoring tools to ensure compliance with the latest security updates - Address user support requests promptly, appropriately categorizing issues based on their scope and urgency - Oversee the onboarding and offboarding process for employee accounts and equipment - Track and manage IT inventory using network monitoring tools - Configure and maintain all peripheral devices such as printers, monitors, docking stations, and audio/visual equipment for conference rooms

Description


At Avo Photonics, we are a vibrant contract engineering services company dedicated to designing, developing, and manufacturing tailored opto-electronic products for a broad array of clients. Our team enjoys the opportunity to innovate and create next-generation products catering to diverse industries such as environmental, medical, military, industrial, aerospace, and communications. We offer competitive salaries alongside a robust benefits package, including health and life insurance, 401(k) plans with matching contributions, paid time off, and more. Our preferred work location is Fort Washington, PA, and we value a customer-focused mindset complemented by clear communication and professionalism.
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