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Avance Consulting Services jobs

ServiceNow Project Manager - Catalogue

$107,000 - 147,000
Avance Consulting Services
Precision Drive 3301, Plano
$107,000 - 147,000
Company Size icon
Company Size
50-200
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Minimum of a graduate degree, MBA in IT/Operations preferred - 8-10 years of project management experience in IT - ITIL or ITSM certifications are advantageous - PMP certification is a plus - Experience with Service Management tools such as ServiceNow, Summit, Cherwell, BMC Remedy, HPSM, or equivalent industry-standard ITSM tools (ServiceNow or Summit preferred)

Responsibilities

- Oversee and manage comprehensive ITSM programs comprising multiple projects - Collaborate with stakeholders to determine project needs and strategize accordingly - Drive decisions during implementation and governance phases - Manage multiple high-impact projects, ensuring strong client relationships and satisfaction - Handle financial aspects such as estimation, budgeting, and earned value analysis - Maintain clear communication with business partners, presenting metrics and managing conflicts - Track quality metrics, burn down charts, and status reports at the portfolio level - Manage internal and external project dependencies while ensuring timely reporting - Create and monitor plans to fulfill program goals, including technical implementation - Oversee scope management, quality assurance, and the management of risks and issues - Develop and manage comprehensive project plans ensuring successful delivery of all solutions

Description


We are a leading organization located in Plano, Texas, and McLean, Virginia, looking to hire a ServiceNow Project Manager to drive our ITSM initiatives. This role entails managing various projects that enhance IT services and processes. We provide an engaging and fulfilling environment with opportunities for professional growth and development. Our team values collaboration and offers competitive benefits to ensure our employees well-being. If you are a self-motivated individual with a passion for service management, we invite you to apply.
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