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IT Support Specialist
$40,000 - 50,000
Attain Technology Inc
Fifth Avenue, Providence + Remote (US)
$40,000 - 50,000
Requirements
Must:
- 2+ years of experience in IT support.
- Strong understanding of Windows Server (2016–2025), Windows 10 and 11, and Microsoft Office (2013–2019, Microsoft 365).
- Excellent communication skills and a customer-first approach.
- Dependable, organized, and enthusiastic about learning new technologies.
- A valid driver's license and reliable transportation.
- Capability to travel to client locations within Rhode Island and nearby areas.
- Willingness to undergo a background check.
- Outgoing, adaptable, and eager to advance in your career.
Responsibilities
- Provide remote and onsite support for desktops, servers, and networks.
- Identify and resolve hardware, software, and connectivity issues.
- Utilize RMM and PSA tools to manage service tickets, monitor systems, and document solutions.
- Collaborate with colleagues and vendors to troubleshoot complex problems.
- Review reports to pinpoint recurring issues and suggest improvements.
- Foster strong, lasting relationships with clients through exceptional service.
- Contribute to a positive, team-oriented work environment.
Description
At Attain Technology Inc., we assist construction and manufacturing businesses in maintaining productivity through dependable and innovative IT support. Our philosophy is that technology should empower businesses rather than complicate their operations. Working with us as a Managed Service Provider (MSP) offers you a chance to gain diverse, hands-on experience across various clients, systems, and environments, unlike a corporate IT role that often focuses on specialized tasks. Each day presents new learning opportunities and challenges to tackle. You will report directly to the VP of Operations, gaining practical experience with networks, servers, and cloud environments. Your work will involve both remote and onsite support at client locations, allowing you to provide direct assistance and foster trusted relationships. We offer competitive pay and a comprehensive benefits package, including group medical and dental insurance, a 401(k) with company match, eight paid holidays, and generous paid time off. We also believe in supporting our team through training reimbursements and career development opportunities. At Attain, your contributions matter; you will be part of a close-knit team that keeps vital systems operational for businesses, communicating directly with key decision-makers and engaging with various technologies. If you're ready to grow in a company that appreciates initiative, accuracy, and teamwork, we would love to hear from you. Military experience is highly valued.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 885 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Sperasoft, Bain Magique, Archon Systems Inc, Journey Freight International inc, Puter Technologies Inc., Ontario One Call, HAPLY Robotics Inc. among others, are currently hiring for Support roles in the United States.
The company with most openings is Leidos as they are hiring for 88 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Leidos as they are hiring for 88 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.