4216 IT & Software Developer jobs in the US
Customer Success Manager, Software Solutions
$85,000 - 125,000
Atlas Copco Group
Cross Creek Parkway, Auburn Hills
$85,000 - 125,000
Requirements
Must:
- Education: Bachelors degree in Business, Engineering, IT/Computer Science, Communications, or a related field.
- Relevant sales experience in territory growth, account management, or business development, demonstrating consistent KPIs.
- Strong technical knowledge for effective customer engagement.
- Willingness to travel up to 50% within the assigned region for sales meetings and client interactions, including some overnight trips as needed.
- Excellent presentation skills and experience in product demonstrations is preferred.
- Proven success in selling software solutions across diverse customer segments.
- Proficient in MS Office applications (Word, Excel, Teams, and PowerPoint).
Responsibilities
- Ensure customers achieve desired outcomes by maximizing value from our Software Maintenance portfolio (TechCover).
- Cultivate strong relationships to enhance customer loyalty, retention, and advocacy.
- Anticipate potential risks and formulate solutions before they escalate.
- Oversee the onboarding and implementation processes, acting as the main point of contact during TechCover launches.
- Conduct regular performance reviews and check-ins to optimize outcomes.
- Minimize customer churn by enhancing satisfaction and demonstrating continuous value.
- Identify and promote upselling and cross-selling opportunities to foster growth.
- Analyze software usage data to determine trends and inform strategic decisions.
- Provide support to MVI and GIN teams through training, materials, and presentations.
- Advocate for software services strategy with clear value propositions and ROI-driven selling.
- Contribute to the enhancement of solution offerings to maximize customer benefits.
- Build and maintain strong internal partnerships to boost collaboration and joint success.
- Develop and monitor KPIs to illustrate the value delivered by our software services.
Description
At Atlas Copco, we pride ourselves on fostering a workplace where your contributions and individuality are valued. As a leader in technology with a rich history of over 150 years, we aim to positively impact industries and communities. We are excited to welcome a Customer Success Manager for our Software Services team, where you will be pivotal in enhancing customer innovation and ensuring they derive maximum value from our TechCover portfolio. We offer a supportive work environment that emphasizes professional growth, comprehensive benefits including health and wellness perks, and a culture that celebrates diversity and collaboration. This remote position is based in Auburn Hills, MI.
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You can find IT Manager salaries in the United States here.
How many IT Manager jobs are in the United States?
Currently, there are 4216 Manager openings. Check also: CTO jobs, ERP jobs, Architect jobs - all with salary brackets.
Is the US a good place for IT Managers?
The US is one of the best countries to work as a IT Manager. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Manager jobs in the United States?
D3 Security Management Systems, The Dufresne Group (TDG), GINGER Telecom, GE Aerospace, AMZ Prep, Glotel, WARDJet LLC among others, are currently hiring for Manager roles in the United States.
The company with most openings is Judge Group, Inc. as they are hiring for 303 different IT Manager jobs in the United States. They are probably quite committed to find good IT Managers.
The company with most openings is Judge Group, Inc. as they are hiring for 303 different IT Manager jobs in the United States. They are probably quite committed to find good IT Managers.