1397 IT & Software Developer jobs in the US
Network Administrator with Cisco expertise
$58,320 - 70,720
Astound
1st Avenue South 4786, Seattle
$58,320 - 70,720
Requirements
Must:
- Minimum of 3 years of direct experience with Network Management Systems (NMS) related to Ruckus and Ubiquity.
- At least 3 years of experience in technical support or sales within the networking/ISP industry.
- Proven track record in creating Standard Operating Procedures (SOPs), documentation, and conducting technical training.
- Hands-on skills in SSID configuration, Access Point (AP) management, and troubleshooting tasks.
- Strong understanding of networking technologies and best deployment practices.
- Excellent written and verbal communication abilities, capable of crafting technical documentation and guides.
- Proficient in project management, triage, and collaborative efforts across teams.
- Ability to analyze and enhance network operations effectively.
- Comfortable working in fast-paced environments with frequent context shifts.
- Willingness to travel occasionally for regional market support and deployment.
- Flexibility to work outside of regular hours including holidays as needed.
- Collaborates closely with operations and IT leadership.
Responsibilities
- Create and manage repair tickets, ensuring detailed documentation and follow-up.
- Support and maintain records concerning network outages, escalations, and field operations.
- Monitor outage alerts and triage responses, gathering relevant information for appropriate escalations.
- Collaborate with field operations to manage service turn-ups, ensuring precise documentation.
- Conduct quality assurance testing, laboratory assessments, and network analyses to enhance performance.
- Oversee wireless network creation, support device testing, and new feature rollouts.
- Perform root cause analysis to pinpoint recurring issues and work with teams to develop remediation processes.
- Develop and maintain Standard Operating Procedures (SOPs) for technical and operational workflows.
- Update and manage internal knowledge bases and wikis, ensuring they are precise and user-friendly.
- Collaborate with Learning and Development to produce guides and training materials for all audience levels.
- Provide technical insights and project support to the Customer Success Manager and leadership.
- Organize documentation for conversations/projects, deployment checklists, and operational review meetings.
- Partner with onboarding managers and regional leaders for efficient market activations.
- Facilitate status calls and provide support for deployments, including occasional travel.
- Assist in delivering technical training to various teams in partnership with Learning and Development.
- Support customer outreach efforts, manage contact tracking, and oversee portfolio management in assigned regions.
- Work together with management to align products and implement SOP-driven solutions effectively.
- Manage vendor-specific NMS systems and monitoring platforms to enhance performance.
- Supervise daily data reports, manage collisions, and adjust CRM or NMS settings as needed.
- Engage in IT outreach projects and technical enablement initiatives.
- Collaborate with Marketing to produce technical communication materials for customer-facing content.
- Complete other duties as assigned.
Description
At Astound, we are a prominent provider of internet, WiFi, mobile, and TV services, committed to connecting communities and enriching lives through innovative technology. Our team is dedicated to delivering dependable fiber infrastructure and internet solutions, enabling businesses to thrive in a rapidly connected world. We focus on continuous improvement to meet our customers evolving needs and enhance their digital experiences. We invest substantially in our workforce, offering personalized training and a supportive environment that promotes growth and opportunity. Our competitive benefits package includes rewards, recognition programs, and employee discounts, ensuring our team members feel valued in both their professional and personal lives. This position is located in our Seattle SoDo, WA office.
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You can find Network Engineer salaries in the United States here.
How many Network Engineer jobs are in the United States?
Currently, there are 1397 Network openings.
Is the US a good place for Network Engineers?
The US is one of the best countries to work as a Network Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Network Engineer jobs in the United States?
Sched LLC, Jump, Edge Digital Solution, GE Aerospace, Meitou Inc., D3 Security Management Systems, LawDepot among others, are currently hiring for Network roles in the United States.
The company with most openings is BMO Financial as they are hiring for 31 different Network Engineer jobs in the United States. They are probably quite committed to find good Network Engineers.
The company with most openings is BMO Financial as they are hiring for 31 different Network Engineer jobs in the United States. They are probably quite committed to find good Network Engineers.