1164 IT & Software Developer jobs in the US
IT Help Desk Technician - Support and Troubleshooting
$52,000 - 52,000
Arden360
North 3rd Street, Pleasantville
$52,000 - 52,000
Requirements
Must:
- At least 2 years of experience in IT helpdesk or desktop support
- Proficient troubleshooting abilities in Windows environments
- Networking knowledge, especially with FortiGate firewalls
- Familiarity with security camera systems and audiovisual support
- Experience with Windows Server administration or virtual environments (like Hyper-V, VMware)
- Proven track record in an onsite support capacity
- Excellent time management skills, able to handle various locations
- Strong communication and customer service abilities
- Valid drivers license and dependable transportation
Responsibilities
- Deliver Level 2 onsite support to end users, including faculty and administration
- Diagnose and rectify hardware, software, and network issues
- Efficiently manage service tickets professionally and promptly
- Facilitate workstation setups, imaging, and the onboarding/offboarding of users
- Provide assistance with basic network troubleshooting and connectivity
- Support audiovisual systems and classroom tech as required
- Maintain and troubleshoot security camera systems
- Collaborate with senior engineers for complex issue escalation
- Record resolutions, processes, and frequently occurring issues
Description
We are currently looking for a Level 2 IT Helpdesk Technician to provide on-site technical assistance across several school locations. This hands-on role involves travel between sites based on ticket demand, tailoring to a technician experienced in a wide array of IT challenges beyond basic helpdesk duties. We seek a proactive individual competent in troubleshooting and who can take ownership of issues to deliver reliable technical support in a vibrant educational environment. Join us if you are enthusiastic about providing top-notch IT assistance and experience the satisfaction of enhancing our operational efficiency and user experience. We offer competitive pay of $25.00 per hour along with benefits including dental, health, vision insurance, and paid time off.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 1164 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
micro1, Combat Computers Inc., Consultation Devpresso Inc, Surpass Solutions Inc, Lauserco Inc., servicePath, Tactable among others, are currently hiring for Support roles in the United States.
The company with most openings is Kforce Technology Staffing as they are hiring for 78 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Kforce Technology Staffing as they are hiring for 78 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.