1245 IT & Software Developer jobs in the US
IT Support Specialist - Technical Support
$95,000 - 95,000
Anchorage Consultants
Towers Crescent Drive 8000, Washington
$95,000 - 95,000
Requirements
Must:
- 4+ years of IT support experience in a law firm or corporate IT setting.
- Proficient in Microsoft Office 365 (Word, Outlook, Excel, PowerPoint).
- Strong troubleshooting abilities with Windows 10/11, Citrix, document management systems, and Adobe Acrobat Professional.
- Excellent communication and customer service skills, capable of interacting directly with attorneys, staff, and firm leadership.
- Familiarity with managing user accounts in Active Directory and Microsoft Exchange.
- Ability to handle multiple tasks efficiently in a fast-paced, high-pressure environment.
- Coverage for the Delaware office will be required.
Responsibilities
- Provide frontline IT support by diagnosing and resolving hardware, software, and network issues via phone, email, or in-person.
- Manage the ticketing system to log, track, and resolve IT requests swiftly, minimizing downtime.
- Support legal applications by troubleshooting Microsoft Office 365, Citrix, document management systems, and other legal-specific software essential for casework.
- Conduct technology training and support by offering desk-side coaching to attorneys and staff to enhance their technological proficiency and efficiency.
- Assist with trial and meeting support, including A/V setups, video conferencing, and conference room technology for significant legal proceedings.
- Manage hardware and security by tracking IT assets, configuring devices for new hires, and escalating security concerns as necessary.
- Participate in on-call rotation for after-hours support to ensure seamless firm operations (extra compensation is provided).
Description
We are a leading law firm seeking a tech-savvy IT Support Specialist Level II to join our dynamic team. In this role, you will be a vital part of our IT department, ensuring that attorneys, staff, and senior leadership have uninterrupted access to essential technology. Our workplace fosters a collaborative culture focused on innovative problem-solving, and we offer competitive pay and a comprehensive benefits package that includes health insurance, 401(k), and paid time off. We are committed to your professional growth and provide opportunities to work with cutting-edge legal technology. The position will require in-person presence, with some travel to our Delaware office.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 1245 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
micro1, Seakeeper, Inc., Sirca Navigation, Funnel Boost Media, Bitus Labs, Space EA Systems, InSite Software among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 133 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 133 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.