1150 IT & Software Developer jobs in the US
IT Support Specialist I
$55,000 - 55,000
Anagram Data
Ave Of The Americas 1177, Monsey
$55,000 - 55,000
Requirements
Must:
- 1–2 years of experience in IT support, help desk, or managed service provider (MSP) environment preferred
- Excellent verbal and written communication skills for professional interaction via phone and email
- Strong aptitude for troubleshooting and innovative problem resolution
- Familiarity with Microsoft 365 and Windows operating systems
- Basic knowledge of networking principles
- Proficient documentation and organizational capabilities
- Team-oriented attitude with a focus on client satisfaction and collaboration
- Willingness to learn new technologies and adhere to established workflows
Responsibilities
- Respond to and assess incoming support requests
- Deliver both remote and onsite technical assistance
- Diagnose and resolve technical issues creatively
- Address common problems including:
- Performance issues with Windows workstations
- Printer connectivity and mapping issues
- Email access and Microsoft 365 support
- Assist users with password modifications, account unlocks, and basic account updates
- Support endpoint monitoring and maintenance utilizing Datto RMM
- Aid in the setup, configuration, and deployment of endpoints
- Document and escalate unresolved challenges clearly
- Maintain precise client documentation in IT Glue
- Communicate professionally with clients throughout the support process via phone and email
- Work collaboratively as part of a team to resolve client concerns
Description
We at Anagram Data are currently looking for an IT Support Specialist (Level 1) to join our team and provide essential frontline technical assistance to our managed clients. This position emphasizes service desk support, endpoint troubleshooting, POS support, and user help with Microsoft 365, in addition to ensuring that we maintain accurate records. You will engage with industry-standard MSP tools and closely collaborate with senior technicians to address issues effectively while ensuring a positive and professional atmosphere for our clients. We offer hands-on experience with real-world MSP tools and environments, a supportive team with structured escalation and mentorship, and a clear growth path into Level 2, systems, or security roles. Join us in our dedicated work culture focused on quality, documentation, and client trust. This is a full-time position, and you will work in person.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 1150 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Jump, Sched LLC, Snaplii, DataAnnotation, Summit Financial LLC, Castellum Inc, Pacific Computer Consultants among others, are currently hiring for Support roles in the United States.
The company with most openings is Axelon Services Corporation as they are hiring for 50 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Axelon Services Corporation as they are hiring for 50 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.