Ground System Operations Engineer

As a Gateway Terminal Operations Engineer, I will provide remote support to analyze, resolve, and maintain our global network of gateway antennas. I will address tickets generated by automated monitoring systems and offer crucial feedback to enhance our systems. I will also create processes to facilitate effective troubleshooting and resolution efforts. Occasional travel (around 15%) to gateway sites may be required to address physical issues and troubleshoot anomalies. My contributions will ensure our systems remain operational and continue to serve our customers effectively, supporting critical communications with Kuiper satellites. The ground terminals consist of advanced tracking antennas, modems, and cutting-edge support systems. The Ground Systems team oversees the architecture, design, construction, installation, and operation of Kuiper Ground and TTnC terminals worldwide. Our ground gateways enable high data rate and low latency communications between Kuiper points of presence and our Low Earth Orbit satellite constellation. We collaborate closely with Ground Infrastructure Services, Networks, Regulatory, Payload Test, and RF Systems teams to ensure a seamless customer experience. Amazon is committed to equal opportunity and does not discriminate based on veteran status, disability, or other legally protected statuses. Our inclusive culture empowers us to achieve the best outcomes for our customers. If accommodations are needed during the application or hiring process due to a disability, further information is available on our dedicated support page. This position offers a base salary ranging from $127,400 in our lowest geographic market to $212,800 in our highest geographic market, influenced by several factors, including market location and job-related expertise. Amazon provides a comprehensive compensation package that may include equity, sign-on bonuses, and a range of benefits. This position will remain open until filled, and applicants are encouraged to apply through our career site.