Data Center Support Specialist

I am part of a diverse team that includes software, hardware, and network engineers, supply chain experts, security professionals, operations managers, and other key positions. I collaborate with colleagues across AWS to ensure we uphold the highest standards of safety and security while delivering virtually limitless capacity to our customers at the best possible cost. We foster an inclusive culture where bold ideas are welcomed, and I am empowered to see them through to completion. Working in this role as a Data Center Technician, I take ownership of technical issues raised by our customers, engaging with other teams when necessary to drive resolutions. I demonstrate a strong ability for troubleshooting and problem-solving, often addressing issues at their core while maintaining a broader perspective. My commitment ensures that we uphold service level agreements through proactive issue detection and reporting. I am proactive and take initiative in the absence of direction, always aiming to improve effectiveness through process innovation. At AWS, we value diverse experiences and encourage candidates to apply even if they do not meet all preferred qualifications. We prioritize work-life harmony, ensuring that success at work does not come at the expense of personal life. Our workplace culture emphasizes flexibility, support, and continuous learning, driving us to grow into more well-rounded professionals. Our employee-led affinity groups further enhance our inclusive environment, and we celebrate our differences through various ongoing events. As we aim to be Earth’s Best Employer, we provide ample opportunities for mentorship, knowledge sharing, and career advancement resources. Compensation for this role reflects the labor market across various US geographic locations, with a base pay range from $55,900/year in the lowest geographic market up to $125,100/year in the highest market. Pay is influenced by factors such as market location, job-related knowledge, skills, and experience. Our total compensation package may also include equity, sign-on bonuses, and other benefits alongside a comprehensive array of medical and financial benefits.