Data Center Chief Engineer, DCC Communities

- Act as the primary escalation point for all facilities-related issues. Oversee the operation and management of routine and emergency services on various critical systems, such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, and building monitoring systems. - Perform root cause analysis of equipment failures and troubleshoot facilities within internal Service Level Agreements (SLA). - Provide training and guidance to Engineering Operations Technicians and work with the Facility Manager to set team culture. - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams. - Assist in the build-out of new facilities and support projects to increase current facility efficiency. - Work outside of normal business hours for routine maintenance as required and respond to out-of-hours emergency calls. - Communicate complex technical information to a non-technical audience. - Collaborate with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, and efficiency. - Ensure all safety procedures are adhered to by vendor and Amazon staff. - Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility operations and maintenance. - Utilize Microsoft Excel, Word, Outlook, and other basic administrative tools to perform day-to-day tasks.