1319 IT & Software Developer jobs in the US

Amazon Data Services, Inc. - A19 jobs

Data Center Operations Manager, PNE

$70,700 - 158,000
Amazon Data Services, Inc. - A19
Elmwood Road, Fairless Hills
$70,700 - 158,000
Company Size icon
Company Size
1k-5k
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- 4+ years of experience in Information Technology (IT) or a degree in computer science, engineering, mathematics, or equivalent - 2+ years of operational experience and on-call support in data center facilities, mission-critical plants, or production facilities - 2+ years of team management experience or 2+ years of experience working cross-functionally with technical and non-technical teams, along with a Bachelors degree - Proficient troubleshooting and debugging technical systems, with knowledge in Linux and networking protocols - Understanding of networking administration and troubleshooting

Responsibilities

- Prioritize and allocate trouble tickets to data center technicians and operators - Oversee the performance of varied data center operation teams across multiple locations - Cultivate and execute career development plans for data center personnel - Spearhead recruitment and onboarding initiatives - Facilitate performance management processes for team members - Manage and deliver medium-sized projects - Ensure optimal management of daily data center operations, including queue management and hardware logistics - Acquire expertise in all aspects of data center operations - Monitor operational KPIs and metrics to guarantee IT capacity availability - Inspire and promote improvements in team processes, technology advancements, and automation - Lead large-scale events such as outages and act as the primary contact - Enhance workflows and throughput for data center operations - Recommend, document, and supervise policies and procedures aligning with industry best practices and required service level agreements (SLAs) - Maintain an on-call schedule coordination and attendance - Demonstrate commitment to quality service and continuously strive to enhance customer experience

Description


At Amazon Web Services (AWS), we are a leading technology company specializing in data centers, dedicated to ensuring the highest availability and reliability of data center operations. We are currently expanding our infrastructure management team and seek experienced technology managers who possess a strong grasp of technical aspects and effective people management skills. We offer a dynamic work environment that operates 24/7, promoting a culture that values inclusivity, innovation, and personal growth. Our team comprises a diverse range of professionals, and we are committed to supporting each members development while delivering excellence in service to our customers.
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