HR IT Applications Manager at Airbus

- Contribute to product roadmap definition and manage the complete lifecycle of services (design, industrialization, operation, support) while driving system improvements, particularly focusing on Workday Payroll and Time Tracking features - Act as a Subject Matter Expert (SME) and Design Authority for Workday configuration in key areas, translating complex business needs (especially in Payroll and Time Management) into effective and scalable IT solutions - Ensure high-quality service delivery, adhere to agreed service levels (SLAs), manage vendor and integrator performance, and guarantee compliance with information system standards and cybersecurity requirements - Collaborate with cross-functional teams, manage escalations, and foster strong collaboration with local HR counterparts and global IT partners to align North American requirements with the global HR information systems strategy - Conduct detailed analysis sessions for complex business requirements, focusing on payroll processing, tax regulations, and complex time and absence management scenarios - Identify gaps, develop workarounds, and propose modifications to system design - Design, customize, and rigorously test HR processes within Workday and its integrations, specifically leading configuration efforts, testing, and deployment for implementations or enhancements of modules - Manage upgrades, improvements, and troubleshooting of the system and associated existing HR applications to maintain optimal integrity and functionality - Monitor and manage compliance with service level agreements (SLAs) and operational level agreements (OLAs) for HR IT services - Serve as a key IT contributor to internal clients during crises or system escalations, liaising with internal/external resolution groups to facilitate rapid corrective action, particularly regarding payroll delays or time entry accuracy - Define and implement continuous improvement actions, manage cost allocations, and work with other areas of IT to establish a strategic product roadmap - Maintain comprehensive documentation of functional design, test cases, and knowledge base articles specific to our Workday Payroll and Time Tracking solutions - Support governance efforts and coordinate regular meetings with HR clients, vendors, and global IT partners - Track the performance of system integrators and vendors using contractual key performance indicators (KPIs), initiating and overseeing improvement recommendations.