844 IT & Software Developer jobs in the US
Requirements
Must:
- High school diploma or equivalent required
- Associates degree in healthcare administration, Business Administration, or a related field preferred
- Previous experience in healthcare, insurance, medical billing, or patient services preferred
- Knowledge of respiratory therapy or DME services is preferred
- Level I: One (1) year of work-related experience required
- Level II: One (1) year of work-related experience plus two (2) years of exact job experience required
- Lead Level: One (1) year of work-related experience plus four (4) years of exact job experience required
- Familiarity with Medicare, Medicaid, and commercial insurance processes preferred
- Strict adherence to HIPAA regulations and patient confidentiality required
- Ability to sit for long durations and perform physical tasks such as bending, stretching, and lifting 5-10 pounds as needed
Technologies
Responsibilities
- Provide exceptional customer service by answering phone calls and ensuring patient needs are met efficiently
- Handle various call types including tank requests, ETA inquiries, pick-up requests, location assistance, order status, and pricing questions
- Document call interactions according to standard operating procedures
- Respond to inquiries about products, services, and general company information
- Verify insurance carriers within the database
- Resolve customer complaints using effective problem-solving techniques
- Maintain an up-to-date knowledge of current products and services
- Comply with HIPAA guidelines to maintain patient confidentiality
- Process payments, orders, and returns in Level 2
- Troubleshoot equipment issues and provide advanced care solutions in Level 2
- Mentor and train Level 1 representatives in advanced topics as a Lead Representative
- Prepare reports for leadership and assist with departmental standards and initiatives as a Lead Representative
Description
We are a dedicated healthcare organization committed to providing exceptional patient care through our customer service team. In this role, you will work in a high-volume call center environment where you will contribute to our mission of quality support and compassion. We offer flexible scheduling options to accommodate operational needs, opportunities for professional growth, and a collaborative work culture. Join our team and be a key player in enhancing the patient experience.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 844 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Jump, Sched LLC, FLORA Graphic & Printing Inc, D3 Security Management Systems, Snaplii, Meitou Inc., DataAnnotation among others, are currently hiring for Support roles in the United States.
The company with most openings is Boeing as they are hiring for 35 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Boeing as they are hiring for 35 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.