565 IT & Software Developer jobs in the US
IT Support Specialist
$68,000 - 82,000
Adamson Ahdoot, LLP.
State University Drive 5151, Los Angeles
$68,000 - 82,000
Requirements
Must:
###
- 2–4 years of experience providing Tier 1 or Tier 2 technical support in a professional environment.
- Strong troubleshooting abilities within Windows and macOS systems.
- Familiarity with Microsoft 365 Admin, Intune, and Entra ID.
- Excellent communication skills coupled with a customer-focused approach.
- Experience with ticketing systems such as Zendesk, Jira, or Asana.
- Basic knowledge of networking (Wi-Fi, VPN, VoIP, printers).
###
Responsibilities
- Deliver daily help desk assistance for both onsite and remote staff.
- Troubleshoot hardware, software, and network issues on Windows 10/11 and macOS devices.
- Manage onboarding/offboarding, user accounts, and device setups.
- Address support tickets in Zendesk, Jira, or Asana with prompt communication.
- Provide user assistance across a range of applications including Microsoft 365, Salesforce, Egnyte, Formstack, RingCentral, and AWS Connect.
- Implement basic security measures like multi-factor authentication, password resets, and access reviews.
- Oversee device compliance and patching proactively through Intune and Microsoft 365 Admin.
- Track IT assets, ensuring secure management and disposal of devices.
- Collaborate with external IT partners for escalations, updates, and vendor repairs.
- Maintain documentation and refresh internal IT guidelines and processes.
###
Description
We are a modern, cloud-centric personal injury law firm located in Los Angeles. Technology is at the core of our operations—from Salesforce and Egnyte to Microsoft 365 and RingCentral—allowing us to provide outstanding service to our clients and keep our team connected globally. We seek a motivated Help Desk Administrator to support our systems, ensure seamless daily operations, and help maintain a secure IT environment. By joining our team, you will be part of a dynamic and progressive law firm that prioritizes initiative, collaboration, and problem-solving. You can expect a cooperative, fast-paced atmosphere that offers exposure to contemporary cloud technologies, opportunities to enhance your IT skills, and a vital role in ensuring our systems are secure and efficient. Pay: $68,000 - $82,000 per year Benefits: - 401(k) - Dental insurance - Flexible spending account - Health insurance - Health savings account - Paid time off - Referral program - Vision insurance Work Location: In person
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 565 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
bunny.net, Giesecke+Devrient, Rivercity Technology Services Ltd., Davinci AI Solutions, Damotech, Weehooey Inc., Juowl D2 among others, are currently hiring for Support roles in the United States.
The company with most openings is Leidos as they are hiring for 102 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Leidos as they are hiring for 102 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.