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Acumenex Veterinary Solutions jobs

Director of IT - Cloud and Cybersecurity Solutions

$115,000 - 125,000
Acumenex Veterinary Solutions
Brant Street 361, Burlington
$115,000 - 125,000
Company Size icon
Company Size
50-200
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Lead
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- I require a minimum of 8 years of IT operations and infrastructure experience, ideally within companies ranging from 25 to 100 employees. - I seek a strong foundation in Azure Cloud and Microsoft 365 administration. - A solid understanding of cybersecurity best practices and compliance standards is necessary. - Hands-on experience with platforms such as ZenDesk, Power BI, and RingCentral is essential. - I value skills in vendor management and contract negotiation. - Relevant certifications (such as Azure Admin Associate, CISSP, ITIL) are advantageous. - Strong communication skills, problem-solving abilities, and cross-functional leadership are must-haves.

Technologies

ITIL
Microsoft 365
VPN
WAF
Zendesk
Office 365

Responsibilities

- I will lead IT operations, including incident response, system uptime, Azure cloud management, VPN, WAF, and staging/production environments. - I will take ownership of cybersecurity and compliance, implementing measures such as MFA, SSO, password policies, device security, and user access governance. - I will manage cloud applications and oversee the administration of Microsoft 365 (Office, Teams, SharePoint, Exchange), along with RingCentral, ZenDesk, Power BI, CertPanel, and GoDaddy. - I will oversee vendor relationships and budget, negotiating contracts and managing IT expenditures to optimize partnerships. - I will support users and devices by providing daily IT assistance, ensuring the security of laptops and phones, and managing the onboarding and offboarding processes. - I will drive IT strategy by developing and executing the IT roadmap in alignment with business objectives, collaborating closely with Product, Sales, Support, Finance, and HR teams.

Description


I am offering a competitive total compensation of approximately $120,000 for this role. In addition, you will be eligible for a performance-based bonus tied to measurable outcomes such as system reliability, cybersecurity readiness, cost management, user satisfaction, and the execution of IT roadmap milestones. This structure ensures that your performance incentives are directly connected to both IT excellence and the overall success of the business. At Acumenex, we are on a mission to transform IT from a reactive support role into a strategic business enabler. By joining our team, you will directly influence our IT strategy, security, and scaling within a growing eCommerce environment that is dedicated to helping veterinarians thrive in the digital marketplace. We offer competitive pay, a transparent performance-based bonus structure, and opportunities for professional growth. Apply on Indeed with your resume and cover letter, emphasizing your IT leadership experience, expertise in cybersecurity, and ability to scale IT systems. Please note that we are searching for someone to set the direction and implement our IT infrastructure and systems roadmap, not merely follow directions. You must possess experience in evaluating, planning, and leading transformational change in IT. A Bachelor's Degree is required, alongside 8 years of IT infrastructure and support experience, with 6 years in Azure Cloud and Microsoft 365 administration, and 4 years in vendor management and contract negotiations preferred. Fluency in English is necessary, and the position allows for a hybrid remote work location in Burlington, ON.
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