IT Systems Engineer

- I require a minimum of 3 years of experience in managing and supporting vital IT production environments. - It is essential to have a positive attitude and outstanding customer service skills. I expect effective communication with business owners and their employees, maintaining a professional and humble demeanor while demonstrating a strong willingness to assist clients. - You must be a self-starter, able to work independently, stay updated on information technology trends, and be a team player who is receptive to management guidance. - Excellent communication skills are necessary; you should be able to articulate clearly and write precisely in English for documentation and ticket updates. - The ability to read, analyze, and interpret complex documents, including flow charts and circuit diagrams, is important. - Strong mathematical and statistical capabilities are required for basic calculations and data analysis. - Proficiency in computer hardware and software is crucial, as is the ability to troubleshoot issues independently. Familiarity with client software programs and common Microsoft Office applications is expected. - Moderate physical effort will be involved, as most work is performed while seated, but site visits may require standing, walking, and occasional lifting of equipment up to 50 lbs.