665 IT & Software Developer jobs in the US
Senior Onsite Support Engineer
$79,560 - 91,520
AMS Technology LLC
3rd Street SE 1606, Puyallup
$79,560 - 91,520
Requirements
Must:
- Previous experience at a Managed Service Provider (MSP) is highly preferred.
- A minimum of 3 years of experience in Tier 3 or Server Administration.
- Strong expertise in Azure, AVD, Office 365, and cloud environments.
- Proficiency in Windows Server (installation, administration, troubleshooting, security, and capacity planning).
- Solid understanding of networking technologies, including VPN, DNS/DHCP, Firewalls, Layer 2/3 switching, and network monitoring.
- Experience with VMware or Hyper-V virtualization.
- Proven ability to manage multiple priorities in a fast-paced setting.
- Excellent written and verbal communication skills with a strong attention to detail.
- An Associate or Bachelor’s degree in Computer Science, IT, or a related field (or equivalent experience).
- Relevant certifications (e.g., Microsoft, VMware, CompTIA) are a plus.
Responsibilities
- I will provide advanced support and troubleshooting for client systems, including servers, workstations, networking, and cloud solutions.
- I will lead cloud migration initiatives, Azure/AVD deployments, and Office 365 implementations as necessary.
- I will manage and oversee Windows Server, Active Directory, Exchange, SharePoint, and OneDrive.
- I will configure and maintain networking technologies such as VPNs, DNS/DHCP, firewalls (SonicWALL), and switches.
- I will collaborate with the support team to resolve escalated tickets and ensure prompt resolutions.
- I will uphold strong client communication, delivering a high standard of professionalism and customer service.
- I will document processes, solutions, and technical procedures for internal knowledge sharing.
Description
At AMS Technology, we are a growing Managed Service Provider (MSP) located in the South Puget Sound area, overseeing over 2,500 endpoints and 90 servers for a diverse clientele. I am looking for a highly proficient Tier 3 Support Engineer with prior MSP experience to become part of our dynamic team. This senior position will demand you to provide the utmost level of technical expertise, acting as an escalation point for complex hardware, software, and network issues on-site. Strong analytical and communication skills are essential, as maintaining a professional demeanor is critical. The role may involve limited on-call support responsibilities. Our compensation for this full-time position ranges from $38.25 to $44 per hour based on experience. We offer a comprehensive benefits package that includes a 401(k) with company matching, health, dental, and vision insurance, paid time off, flexible scheduling options, and more. The position is onsite when needed and is based in Puyallup, WA.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 665 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
bunny.net, Giesecke+Devrient, Lauserco Inc., The Hartford, B1 IT Solutions, Pilkington North America Inc., Sound among others, are currently hiring for Support roles in the United States.
The company with most openings is Leidos as they are hiring for 101 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Leidos as they are hiring for 101 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.