701 IT & Software Developer jobs in the US
IT Support Specialist - Helpdesk and Technology
$55,000 - 60,000
A1 Garage Door Service
East Broadway Road 3254, Phoenix
$55,000 - 60,000
Requirements
Must:
- 1–3 years of experience in a technical support or helpdesk position, showing a strong desire to advance into senior systems administration
- Proven troubleshooting abilities for Windows and MacOS systems, with some knowledge of iOS and Android platforms
- Practical experience with Microsoft 365 and basic understanding of Microsoft Entra ID and Exchange Online; familiarity with MDM (Intune) and iOS support is a plus
- Strong documentation skills for ticket management and asset tracking, with the ability to adhere to strict security and user administration procedures
- Availability for in-office hours from 8:00 AM – 5:00 PM M-F, and willingness to participate in an on-call rotation for field operations that occur seven days a week
- Outstanding interpersonal skills and patience to assist non-technical users confidently with technology
- Capability to remain at a workstation for extended periods while being able to lift and move equipment weighing up to 50 pounds
- Proactive inclination to stay informed on current IT trends and a commitment to maintaining A1 Garage Doors standards
Responsibilities
- Manage the user lifecycle by onboarding and offboarding staff, including account creation in Microsoft Entra ID Directory and email setup in Exchange Online
- Prepare, configure, and deploy computers and mobile devices (iOS/Android) for new employees to ensure they are operational from day one
- Serve as the primary responder for IT support inquiries, addressing hardware, software, and connectivity issues via phone, email, and in-person
- Maintain an up-to-date inventory of all company assets, tracking equipment from deployment through retirement
- Oversee asset management by managing hardware inventories, tracking swaps, returns, and warranty services, and documenting all work in tickets
- Contribute to our internal Knowledge Base (KB) with comprehensive documentation of support activities and solutions
Description
At A1 Garage Door, we are dedicated to delivering top-notch garage door services. Our team, located in Phoenix, Arizona, is committed to excellence and customer satisfaction. We offer a competitive salary range of $55K - $60K, along with an array of benefits including medical, dental, vision, a 401K plan, paid time off, weekly pay, opportunities for internal promotions, and company merchandise. Our culture values diversity and inclusion, welcoming individuals from all backgrounds and life experiences.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 701 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
DependableIT Group INC, Kohltech Windows & Entrance Systems, Snaplii, 1Life Software, A1 Garage Door Service, DataAnnotation, VFI Solutions among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 92 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 92 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.