IT Support Technician

We’re on the lookout for a talented and driven Level 2 IT Support Technician to become part of our Service Team and enhance our clients' technology experiences. You will be the key individual for addressing technical challenges, refining systems, and providing outstanding customer service. If you flourish in a dynamic MSP environment and have a knack for resolving issues, we encourage you to apply! We provide 100% employer-paid benefits, encompassing medical, dental, vision, life, and disability insurance, as well as a 401K plan with up to a 6% match. Enjoy Paid Time Off, including your birthday, in a dog-friendly workplace. We are committed to your development through ongoing education, team activities, and a collaborative environment where your input is valued. At 3rd Element, we are not your typical MSP—we pride ourselves on being a group of problem solvers, trusted allies, and educators. We simplify intricate technology concepts in straightforward, engaging manners, delivering unwavering service. Our culture is rooted in empathy, transparency, and sincere care for people. We believe that Awesome Comes Standard, Rock Solid Service is essential, and We Care Deeply about our clients, team, and our work. These phrases aren’t mere slogans; they represent our daily mindset. Join a team that prioritizes trust, growth, and straightforward problem solving—your contribution will matter every single day. Job Type: Full-time Pay: $65,000.00 - $85,000.00 per year Benefits: - 401(k) - 401(k) matching - Dental insurance - Employee discount - Flexible schedule - Health insurance - Life insurance - Paid time off - Parental leave - Professional development assistance - Referral program - Retirement plan - Tuition reimbursement - Vision insurance Application Question(s): - Do you currently reside within 30 miles of Mechanicsburg, PA? Ability to Commute: - Mechanicsburg, PA 17055 (Required) Work Location: In person