4076 IT & Software Developer jobs in the US
IT manufacturing support specialist
$192,000 - 232,000
3D Corporate Solutions
13th Street, Monett
$192,000 - 232,000
Requirements
Must:
- Minimum of 3 years of experience in IT support with a strong focus on customer service.
- Highly valued CompTIA A+ certification.
- Previous experience in a managed service provider (MSP) environment is advantageous.
- Familiar with the ITIL framework is preferred.
- Experience with Microsoft 365 Admin Center is a plus.
- Willingness to travel for a minimum of 3-4 cross-country trips per year.
- Strong troubleshooting and problem-solving abilities.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities in a dynamic environment.
- Capable of creating precise, complete, and well-documented incident tickets.
- Proficient in collaborating and communicating effectively with subject matter experts.
- Strong knowledge of Windows 11 and Microsoft 365, along with remote support tools (such as SD Remote).
- In-depth understanding of Active Directory, DNS, DHCP, and file system permissions.
Responsibilities
- Address customer inquiries via phone, email, chat, or in-person interactions.
- Identify and resolve a diverse array of technical problems.
- Escalate intricate or unresolved issues to higher-tier support teams when necessary.
- Maintain high levels of customer satisfaction by providing prompt and accurate assistance.
- Offer feedback, guidance, and basic training to users as required.
- Participate in after-hours support on occasion as needed.
- Provide front-line technical assistance for PCs, mobile devices, barcode scanners, desktop printers, and related peripherals.
- Respond to and resolve support tickets in compliance with established service level agreements (SLAs).
Description
Our position is located in Monett, MO, at our corporate headquarters, and unfortunately, we do not offer remote work options. As an IT Support Specialist, you will play a crucial role in maintaining the reliability of our technology on a day-to-day basis, ensuring swift responses to IT issues and delivering exceptional user support throughout our organization. We prioritize our core values of servant leadership, commitment to relationships, pioneering innovation, results-driven efforts, and unwavering tenacity. Join our team to experience a collaborative environment where your contributions positively impact our employees, customers, and suppliers.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 4076 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Space Ops Inc., Decisive Dividend Corporation, D3 Security Management Systems, GINGER Telecom, Gatestone & Co. Inc, GE Aerospace, IntouchCX among others, are currently hiring for Support roles in the United States.
The company with most openings is Judge Group, Inc. as they are hiring for 298 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Judge Group, Inc. as they are hiring for 298 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.